{"id":3590,"date":"2025-07-01T19:36:21","date_gmt":"2025-07-01T19:36:21","guid":{"rendered":"https:\/\/univers.tg\/?p=3590"},"modified":"2025-07-01T19:37:49","modified_gmt":"2025-07-01T19:37:49","slug":"canalbox-meprise-ses-abonnes-trop-cest-trop","status":"publish","type":"post","link":"https:\/\/univers.tg\/index.php\/2025\/07\/01\/canalbox-meprise-ses-abonnes-trop-cest-trop\/","title":{"rendered":"Canalbox m\u00e9prise ses abonn\u00e9s : trop c\u2019est trop !"},"content":{"rendered":"\n

Je suis un client de Canalbox, mais aujourd\u2019hui je regrette de l\u2019avoir \u00e9t\u00e9. Apr\u00e8s deux mois d\u2019absence, je reviens \u00e0 Lom\u00e9, je me r\u00e9abonne le matin pour 15 000 FCFA et j\u2019attends. Rien. Pas de connexion. Je contacte leur service client et on me r\u00e9pond calmement que le probl\u00e8me sera r\u00e9gl\u00e9\u2026 dans 48 heures. C\u2019est comme \u00e7a que vous respectez vos clients ? On paie et on attend deux jours avant d\u2019acc\u00e9der \u00e0 un service d\u00e9j\u00e0 pay\u00e9 ? C\u2019est inadmissible.<\/p>\n\n\n\n

Ce genre de m\u00e9pris est devenu la norme chez Canalbox. L\u2019entreprise encaisse l\u2019argent, mais ne respecte aucun engagement. On se retrouve sans internet pendant des heures, voire des jours, sans explication claire ni solution rapide. Pendant ce temps, le client doit patienter, subir, esp\u00e9rer. Pourquoi devrions-nous continuer \u00e0 supporter \u00e7a ? Pourquoi devrions-nous accepter un tel niveau de n\u00e9gligence ?<\/p>\n\n\n\n

Je demande le remboursement imm\u00e9diat de mes 15 000 FCFA. Trop, c\u2019est trop. On ne peut plus tol\u00e9rer ce genre de service indigne. On ne peut pas continuer \u00e0 nourrir une entreprise qui ne se soucie m\u00eame pas de ses clients.<\/p>\n\n\n\n

J\u2019appelle tous ceux qui h\u00e9sitent encore \u00e0 fuir Canalbox. N\u2019alimentez plus cette machine d\u2019irrespect. Tant que cette entreprise n\u2019am\u00e9liorera pas la qualit\u00e9 de son service et ne traitera pas ses clients avec le respect qu\u2019ils m\u00e9ritent, elle ne m\u00e9rite ni notre confiance, ni notre argent.<\/p>\n\n\n\n

Jeremy Ahossou <\/p>\n","protected":false},"excerpt":{"rendered":"

Je suis un client de Canalbox, mais aujourd\u2019hui je regrette de l\u2019avoir \u00e9t\u00e9. Apr\u00e8s deux mois d\u2019absence, je reviens \u00e0 Lom\u00e9, je me r\u00e9abonne le matin pour 15 000 FCFA et j\u2019attends. Rien. Pas de connexion. Je contacte leur service client et on me r\u00e9pond calmement que le probl\u00e8me sera r\u00e9gl\u00e9\u2026 dans 48 heures. C\u2019est<\/p>\n","protected":false},"author":5,"featured_media":3591,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-3590","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-societe"],"yoast_head":"\nCanalbox m\u00e9prise ses abonn\u00e9s : trop c\u2019est trop ! - UNIVERS.TG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/univers.tg\/index.php\/2025\/07\/01\/canalbox-meprise-ses-abonnes-trop-cest-trop\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Canalbox m\u00e9prise ses abonn\u00e9s : trop c\u2019est trop ! - UNIVERS.TG\" \/>\n<meta property=\"og:description\" content=\"Je suis un client de Canalbox, mais aujourd\u2019hui je regrette de l\u2019avoir \u00e9t\u00e9. Apr\u00e8s deux mois d\u2019absence, je reviens \u00e0 Lom\u00e9, je me r\u00e9abonne le matin pour 15 000 FCFA et j\u2019attends. Rien. Pas de connexion. Je contacte leur service client et on me r\u00e9pond calmement que le probl\u00e8me sera r\u00e9gl\u00e9\u2026 dans 48 heures. 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